All orders will be processed within 2 business days if standard shipping applies.
*Please note that Indigo also does not ship on Saturdays, Sundays or holidays.
EXPEDITED SHIPPING: You can upgrade your shipping to UPS next day or air for an additional fee.
*NOTE: All express orders placed on Friday after 12pm(CT), Saturday or Sunday will be processed on Monday.
If you have any other questions you can always text or call us at 501-821-2808.
RETURN POLICY
We will gladly accept the exchange/return of your purchase of regularly priced items within 14 days of receiving your item. Your return will be in the form of a store credit or a gift card that will be emailed to you. All returned merchandise must have original tags. The following items are final sale and cannot be returned: Jewelry, Swimwear, Sunglasses, Hair Accessories, Bodysuits + Bralettes + Intimates. Please include the packing slip and instructions for exchange. If you do not have your order number, email shopindigoonline.com. The return shipping is the responsibility of the customer. We do not provide return labels.
To start your return, click here. Please allow us 3 business days to process your return. You will be issued an emailed gift card that can be used online or in store.
*NOTE: The original shipping charge will not be refunded.
DAMAGED ITEMS: Please text our Indigo Online Phone (501-821-2807) within 5 days of delivery. Please include a picture of the damage and your order number. We will provide you with a return shipping label.
LOST PACKAGES: Indigo is not liable for USPS First Class Mail packages that are lost or stolen.
ADDITIONAL RETURN DETAILS: Shoes must be returned with their original shoebox and in new condition.
IN-STORE PICKUP We offer in store pick from our Little Rock store. You will receive an email when your order is ready to be picked up. Orders will be ready to be picked up immediately. If you decide after selecting in store pickup that you would rather have your item shipped to you, there will be a $8 shipping fee. All in store pickups must be picked up within 14 days of your order being placed.
